Shop FAQ

Practical answers about shopping for crystals and mineral objects from Fans of Crystals.

Will I receive the exact crystal in the photograph?

Products carrying the Exact piece photographed label are one-off pieces and the photographed item is the one supplied. Other products should state clearly when photographs are representative of a batch.

Do you guarantee a crystal’s spiritual effect?

No. Product pages may discuss documented folklore or contemporary crystal traditions, but we do not promise medical, psychological, financial or relationship outcomes.

How are treatments disclosed?

Where treatment information is known, product pages should disclose it. If treatment or precise locality cannot be independently verified, the listing should say so rather than imply certainty.

Where can I learn about the mineral before buying?

Where possible, products link directly to their matching Crystal Library entry for mineralogy, identification and care information.

How should I care for my purchase?

Use the Crystal Care Checker and the relevant mineral guide. Different minerals have different hardness, cleavage and sensitivities, so a universal cleaning method is not appropriate.